Short-term rental insurance and guest screening from Safely.

The insurance platform built for professional short-term rental operators.

Safely combines guest screening, damage coverage, limited liability coverage, and direct PMS integrations to protect your homes and your business with every booking.

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Up to $1,000,000 in Coverage

Damage and limited liability coverage designed to help protect your properties and your business.

Most Claims Paid Within One Week

A straightforward claims process designed to help you move from damage to resolution quickly.

Direct PMS Integrations

Native connections with leading property management systems help automate screening and coverage.

Founded in 2013

More than a decade building protection solutions for professional short-term rental operators.

Solutions

Who Do We Help?

Fast Growth Program
(1-9 homes)

Get protected quickly with coverage options designed for smaller, growing portfolios.

Partners & Platforms

Provide added value to your customers while supporting growth and retention.

Services

Protect Every Stay. Grow with Confidence.

Safely brings short-term rental insurance, guest screening, and revenue protection together in one platform. Our growing portfolio of solutions helps protect your properties, revenue, reputation, and homeowner relationships.

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Short-Term Rental Insurance

Damage and liability coverage designed for the risks short-term rentals face, helping protect your business and your homeowners’ properties.

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Fortress

Portfolio-wide liability protection designed to help close gaps in homeowners’ personal insurance policies.

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Guest Screening

Automated guest verification that helps you make informed decisions before check-in and reduce reservation risk.

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Travel Insurance

Trip protection for guests that adds confidence at checkout and may help reduce cancellation-related disputes.

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Chargeback Protection

Protection against eligible revenue losses caused by fraudulent or disputed guest charges.

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Loss of Income

Coverage for eligible booking income lost while a damaged property is temporarily out of service.

The Safely Protection Policy
Protection

What Does the Safely Protection Policy Cover?

Intentional Acts

Intentional Acts

Not every guest will treat your home like you would. That’s why the Safely Protection Policy covers guest-caused damage.
Stupidity

Stupidity

“Vacation brain” affects even the best short-term rental guests. The Safely Protection Policy covers a wide range of guest-caused damage, no matter how silly it may seem.
Bodily Injury

Host Liability

The Safely Protection Policy covers up to $1,000,000 liability coverage for guest injury.
Pet Damage

Pet Damage

Dog may be man’s best friend, but he can be a short-term rental owner’s nightmare. The Safely Protection Policy covers pet-caused damage, even at pet-friendly properties.
Theft

Theft

The Safely Protection Policy may help cover the cost of replacing things that have been stolen from your rental home by your guests.
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Claims Made Simple

How Does the Claims Process Work?

File a Claim in 3 Steps

Step 1
Gather Information

Take photos of the damage, add a receipt or estimate, and write a brief description.

Step 2
Submit Your Claim

There’s no need to confront guests or chase blame, helping protect your guest relationships and reviews. Claims must be filed within 60 days of checkout.

Step 3
We Handle the Rest

Our claims team works to process your claim quickly so you can make repairs and prepare for the next guest.

Most claims are paid within one week.

Claims-related information is provided by On Demand Insurance Agency, LLC.

Get Safely
Integrations

Protection Built Into Your PMS

Connect your property management system to streamline guest screening and apply coverage automatically to eligible reservations. If something goes wrong, submit a claim through a simple process designed for faster resolution.

See Our Integrated PMS Partners
Multiple short-term rental properties connected to a central PMS platform
Homes Covered

Protected over $325 billion in liability
over seven million guest nights

See What Satisfied Safely Customers Have to Say:

We’ve had an outstanding experience working with this team! They are always available when we need them, provide incredible customer service, and make every step of the claims process simple and stress free. Their communication is prompt, responses are timely, and they consistently go above and beyond to help resolve guest damage claims efficiently. It’s rare to find a company that is this easy to work with and so dependable.

 

Safely responded immediately to my issue and took care of it quickly and followed up that day whenever I had follow up questions. I was very impressed with their customer service and felt like a person and not just an account. That’s so refreshing now a days from a company.

 

Safely always goes above when I ask a question. They are also great at training.

 

Great response time. Fast and efficient in getting claims approved.

 

Safely was fast, efficient and extremely easy to work with.

 

The claims process is insanely simple to go through, especially compared to other industry companies in vacation rentals. It’s also a really, really powerful thing when you can make a claim on something that isn’t necessarily accidental.

 

Your team members have been absolutely phenomenal when answering any questions I may have during the process. Safely has my endorsement without question, the entire team has been excellent to work with any time we’ve had an issue.

 

We came on to Safely about three years ago, prior to that we were self-insuring which worked for us pretty well but then we discovered that Safely offered a lot more protection for ourselves and for our owners so it’s been a great move for us.

 

Your claim process was as simple and as user friendly as was promised. We are now very loyal to Safely and your program. Thanks for making the process simple and for not making it confrontational with our guests. It is my hope that you remain successful for a long time. You are a game changer for those of us that are owners.

 

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