Short-Term Rental Guest Screening

More than a background check.
Your decision, our protection.

With our intelligent guest screening, you decide who stays in your properties without worrying about bad guests or bad reviews. We protect it.
Get Safely
Safely’s automated guest screening

When you open up your properties to internet strangers, you never know who is going to be staying in your vacation rentals.

With Safely’s automated guest screening, you can feel confident knowing that your guests are who they claim to be, and your properties are protected.

Safely’s guest screening

How does it work?

Safely’s guest screening makes it easy to turn strangers into trusted guests you welcome back. Through a simple and non-invasive process, we can identify and alert you to reservations made by undesirable guests.
Stay Low Key

Our guest screening process is non-invasive.

All we need is the guest’s name, date of birth, and address.
Mitigate Risk

We assess potential guests
based on risk level.

With the guests information, we verify your guest’s identity and check the following databases: county & court records, national & criminal databases, Europol, Interpol, sex offender lists, other international watchlists, and the SafelyScore— our proprietary database of bad stays where guests have caused damage to a vacation rental.
Protect Yourself

We provide fair and
fact-based assessments.

Once the guest identity verification and preliminary checks are complete, we will give each guest a risk score, so you can make an informed decision about proceeding with the reservation or cancelling it.
Informed Decisions

We give you the power to accept or deny reservations - legally.

If you choose to deny a guest based on the findings we share, we follow the Fair Credit Reporting Act (FCRA) to inform them. This way you’re covered legally and are able to cancel the reservation without repercussions.

So, why choose Safely?

The process is seamless.

We connect with your property management system (PMS). When a new booking comes in, we automatically cross-reference your guest’s data with the proper databases to verify the guest’s identity, assess risk, keep you informed, and give you confidence in your decision. If you are not using a PMS, you can input the guest’s information directly in the Safely application.

See What Satisfied Safely Customers Have to Say:

They’re all kind, approachable if I have a problem I can always talk to a real person. And, everyone in their different departments can help me whether it’s financing, claims, or just questions.


Safely has a very fast response rate, and a solid customer service base that is quick to answer our questions.


Your claim process was as simple and as user friendly as was promised. We are now very loyal to Safely and your program. Thanks for making the process simple and for not making it confrontational with our guests. It is my hope that you remain successful for a long time. You are a game changer for those of us that are owners.


The claims process is insanely simple to go through, especially compared to other industry companies in vacation rentals. It’s also a really, really powerful thing when you can make a claim on something that isn’t necessarily accidental.

Frequently asked questions

You may have some questions.

Guest screening is the process of running background checks on your potential guest to establish to what extent they may represent a risk. With a dedicated guest screening tool, you can help protect your home and belongings from parties, fraud, and other types of criminal activity.

Safely’s comprehensive guest screening process, the service comes free with our short-term rental insurance plans, while a stand-alone service costs just $8 per screening.

Guest screening methods and information may vary depending on the service you use. Most screening services ask a series of questions and verify your guest’s ID. At Safely, we not only cross-reference court records, county and national databases, and international agencies, but we also provide your guest’s Safely Score based on our database of guests who have previously caused damage to a home due to negligence.

Here are some of the issues our background checks have helped protect property owners from:

  • Theft by deception
  • Kidnapping
  • Unlawful distribution/furnishing of a controlled substance
  • Burglary, first degree
  • Grand Larceny
  • Fraudulent use of a credit card

Yes! Relying on social media profiles to screen your guests is not only a subjective process but a potentially dangerous one as well. If you can even find your guest’s profile, making a decision as to whether or not you accept the reservation based on assumptions you’ve made is not legal—and, oftentimes, not accurate. 

Just because someone appears to be a good renter or you get a bad feeling from someone does not give you all the information you need to make an objective judgment. If you’re not following FCRA guidelines, you could open yourself up to a lawsuit and face consequences from online travel agencies (OTAs) and listing sites for canceling the reservation.

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