More than a background check.
Your decision, our protection.
Don't Put Your Home at Risk
When opening up your home to strangers, you never know who is going to be sleeping in your bed.
With Safely’s automated guest screening, you can feel confident knowing that your guests are who they claim to be, and your home is protected.
They’re all kind, approachable if I have a problem I can always talk to a real person. And, everyone in their different departments can help me whether it’s financing, claims, or just questions.
Safely has a very fast response rate, and a solid customer service base that is quick to answer our questions.
Your claim process was as simple and as user friendly as was promised. We are now very loyal to Safely and your program. Thanks for making the process simple and for not making it confrontational with our guests. It is my hope that you remain successful for a long time. You are a game changer for those of us that are owners.
The claims process is insanely simple to go through, especially compared to other industry companies in vacation rentals. It’s also a really, really powerful thing when you can make a claim on something that isn’t necessarily accidental.
You may have some questions.
Guest screening is the process of running background checks on your potential guest to establish to what extent they may represent a risk. With a dedicated guest screening tool, you can help protect your home and belongings from parties, fraud, and other types of criminal activity.
Safely’s comprehensive guest screening process, the service comes free with our short-term rental insurance plans, while a stand-alone service costs just $8 per screening.
Guest screening methods and information may vary depending on the service you use. Most screening services ask a series of questions and verify your guest’s ID. At Safely, we not only cross-reference court records, county and national databases, and international agencies, but we also provide your guest’s Safely Score based on our database of guests who have previously caused damage to a home due to negligence.
Here are some of the issues our background checks have helped protect property owners from:
- Theft by deception
- Unlawful distribution/furnishing of a controlled substance
- Burglary, first degree
- Grand Larceny
- Fraudulent use of a credit card
Yes! Relying on social media profiles to screen your guests is not only a subjective process but a potentially dangerous one as well. If you can even find your guest’s profile, making a decision as to whether or not you accept the reservation based on assumptions you’ve made is not legal—and, oftentimes, not accurate.
Just because someone appears to be a good renter or you get a bad feeling from someone does not give you all the information you need to make an objective judgment. If you’re not following FCRA guidelines, you could open yourself up to a lawsuit and face consequences from online travel agencies (OTAs) and listing sites for canceling the reservation.