File claims easily, get paid faster.
Most claims are paid within a week, so a damaged property is back in service without a long wait for reimbursement.
Safely pairs guest verification with automated short-term rental insurance built to protect your business and support the homeowner relationships you depend on.
Request InformationGuest injury is the risk that can do the most damage and it’s the one Safely is built to prevent, not just insure against. Guest screening lowers the odds before a stay even starts. When something does happen, we move fast: immediate response and documentation, goodwill outreach to keep things from escalating, and medical payments to get guests care quickly. Defense and investigation costs sit outside your policy limits, claims files are kept for up to seven years, and adjoining-property damage is covered too, so one incident never becomes a bigger exposure than it has to be.
Homeowner trust is what grows a management portfolio. Coverage your business can stand behind is what earns it, on every stay and every renewal conversation.
Most claims are paid within a week, so a damaged property is back in service without a long wait for reimbursement.
Safely integrates with leading property management systems so eligible stays are covered automatically.
Structure the cost of coverage within your own fee model, in whatever way fits how your business already bills.
You never have to confront a guest to file a claim, so reviews and guest relationships stay intact.
Resources and tools you can share with prospective homeowners to show how their investment is protected.
Safely provides over 50 options to meet the diverse needs of your properties.
Safely invoices your management company directly, not your guests and not your homeowners. You decide how to structure the cost within your own fees, so billing stays inside the relationship you already manage.
Safely's commercial short-term rental insurance covers guest-caused damage to a property's contents and structure and provides limited liability protection for guest injury.
Snap photos of the damage, add a receipt or estimate, and include a brief description.
There's no need to confront guests or chase blame, so your reviews stay protected. Claims must be filed within 60 days of checkout.
Our claims team works to process your claim quickly so you can make repairs and prepare for the next guest.
Claims-related information is provided by On Demand Insurance Agency, LLC.
A short-term rental property manager needs specialized insurance to cover property owners, renters, and themselves. Property managers need short-term rental insurance and business liability insurance underwritten by a specialized insurance provider.
Property managers need true short-term rental insurance coverage to protect guests, property owners, and themselves in the event of a claim for property damage or personal liability coverage. Traditional homeowners insurance policies typically don’t cover short-term rental guests or damage caused by them.
Airbnb, Booking.com, and VRBO insurance don’t provide property managers with coverage options for renters who have booked directly and they have many limitations on what incidents they actually do cover.
Property managers may face expensive property damage and personal liability claims that could cost them their short-term rental property. Instead, they should get appropriate insurance coverage in addition to a home insurance policy from a specialized insurance company.